Support

Questions or feedback: [email protected]. Please include your iPhone model and iOS version.

• Languages: Chinese, Japanese, Korean, English, Thai, Vietnamese, French, Spanish and Italian, with more coming.
• Free time: new users get 10 minutes of cloud time shared by Live Subtitles and Conversation. It stops automatically when used up; nothing is charged.
• Offline: phrases work offline; translation falls back to Apple’s on-device translation if language packs are installed.
• Accuracy: machine translation can be wrong. Always double-check allergy, medical, emergency or legal information.
• New iPhone: open Travel Pass and tap Restore Purchases.