使用支援

開始使用

首次開啟時，點「繼續」進入 iOS 照片權限視窗。你可以選擇有限照片存取或完整存取，也可以拒絕；PicSeek 只會搜尋你授權的照片。索引會由新到舊建立，完成的部分可以馬上搜尋。

管理有限照片存取

若只授權部分照片，可在首次掃描頁或「設定 → 管理選取照片」更改選取範圍。選取後照片數量會更新，不需改成完整存取。

地點搜尋

地點名稱查詢預設關閉。可在「設定 → 地點名稱查詢」閱讀座標傳送至 Apple 的說明並確認開啟；可隨時關閉。

怎麼搜尋？

用一句話描述想找的照片，中文或英文都可以，例如「去年在日本吃拉麵」「有發票的照片」「海邊日落」。可以同時說時間、地點、場景或照片裡的文字。

索引要多久？為什麼停了？

依照片數量而定。背景掃描時間由 iOS 排程決定；保持 App 開啟可讓掃描繼續。若進度停住，請先開啟 App 讓它繼續，並確認 iOS「設定」→「一般」→「背景 App 重新整理」沒有關閉，且照片權限仍包含你想掃描的照片。

為什麼找不到某些照片？

請確認：照片沒有放在「PicSeek 不掃描」相簿；索引已建立完成；免費版索引上限為 1,000 張，超過需要升級方案。在 iCloud 的照片可能要先下載才能分析。

如何讓照片不被掃描？

開啟照片資訊，選「不要掃描這張照片」。App 會記住排除設定並移除索引，不會刪除原始照片，有限照片存取也可使用。完整存取時，也會把照片加入「PicSeek 不掃描」相簿。

方案與訂閱

免費版可索引 1,000 張。Personal（2 萬張）、Plus（5 萬張）、Max（10 萬張）為每年自動續訂的訂閱，實際價格以 App 內與 Apple 購買確認畫面為準。可隨時在 iOS「設定」→ 你的名字 →「訂閱項目」取消，取消會在目前計費期結束時生效。

換手機或重裝後如何恢復購買？

使用原本購買的 Apple 帳號，在購買頁點「恢復購買」。購買跟隨 Apple 帳號；搜尋索引保存在裝置上，換手機後需要重新建立。

如何選擇要掃描的範圍？

到「掃描」分頁，可以選擇要掃描的相簿、排除不需要的相簿，或依照片類型與日期範圍排除。調整後，不在範圍內的照片會從索引移除，也不會再被分析。

為什麼第一次搜尋比較慢？

第一次搜尋時，PicSeek 要先載入內建的裝置端模型，需要數秒到數十秒；之後會很快。

如何切換語言？

到「設定 → 語言」，可選「跟隨系統／繁體中文／English」。不支援的系統語言會使用英文。

模擬器或舊機種能用嗎？

搜尋用的理解模型與文字擷取都在裝置上執行，建議使用實體 iPhone 以獲得完整速度與省電表現；模擬器上的速度與耗電不具參考價值。

如何刪除資料？

在「設定 → 清除索引並停止掃描」可刪除索引與最近搜尋紀錄並停止掃描。刪除 App 也會移除本機索引。相簿中的照片不會被刪除，請在 Photos 管理。

聯絡支援

請來信 [email protected]，附上裝置型號、iOS 版本與發生問題的步驟。請勿寄送敏感照片；必要時可以提供已遮蔽個人資訊的截圖。

English

Getting started

Tap Continue on first launch to open the iOS photo permission request. You can choose limited or full access, or decline. PicSeek only searches photos you authorize. The index is built from newest to oldest, and the finished part can be searched right away.

Managing limited photo access

If you authorize selected photos only, use Manage selected photos on the first scan screen or in Settings to change your selection. The photo count updates afterward; full access is not required.

Place search

Place-name lookup is off by default. Enable it in Settings → Place-name lookup after reading the disclosure about sending photo coordinates to Apple. You can turn it off at any time.

How do I search?

Describe the photo in one sentence, in Chinese or English, for example “ramen in Japan last year”, “photos with a receipt” or “beach sunset”. You can combine time, place, scene and text in the photo.

How long does indexing take? Why did it stop?

It depends on how many photos you have. iOS decides when background scanning can run; keeping the app open lets scanning continue. If progress stalls, open the app to let it continue and check that Settings → General → Background App Refresh is on and photo access still includes the photos you want to scan.

Why can’t I find some photos?

Check that the photo is not in the “PicSeek 不掃描” album, that indexing has finished, and that the free tier is limited to 1,000 photos (upgrade for more). Photos stored in iCloud may need to download before they can be analyzed.

How do I keep photos from being scanned?

Open Photo Info and choose Do not scan this photo. The app remembers the exclusion and removes its index without deleting the original. This also works with limited photo access. With full access, the photo is also added to the Excluded album. You can exclude albums, photo types or date ranges in the Scan tab.

Choosing what to scan

Open the Scan tab to choose which albums to scan, exclude albums you don’t need, or exclude by photo type and date range. After you change this, photos outside the scope are removed from the index and no longer analyzed.

Why is the first search slower?

The first search loads the on-device model bundled with the app, which takes a few seconds to a few tens of seconds; later searches are fast.

How do I change the language?

Settings → Language offers System, Traditional Chinese and English. Unsupported system languages use English.

Plans and subscriptions

The free tier indexes 1,000 photos. Personal (20,000), Plus (50,000) and Max (100,000) are yearly auto-renewing subscriptions; the actual price is the one shown in the app and on Apple’s purchase confirmation. Cancel any time in iOS Settings → your name → Subscriptions; cancelling takes effect at the end of the current billing period.

Restoring purchases after a new phone or reinstall

Use the Apple Account you purchased with and tap “Restore purchases” on the purchase screen. Purchases follow your Apple Account; the search index is stored on the device, so it has to be rebuilt on a new phone.

Can I use it on a simulator or an older device?

The understanding model and text extraction run on the device. A physical iPhone is recommended for full speed and battery behavior; speed and power on a simulator are not representative.

How do I delete my data?

Use Settings → Clear index and stop scanning to delete the index and recent searches and stop scanning. Deleting the app also removes the local index. Photos in your library are not deleted; manage them in Photos.

Contact support

Email [email protected] with your device model, iOS version and the steps that led to the problem. Please do not send sensitive photos; if needed, send a screenshot with personal information covered.